Design considerations for a financial management system for rural, semi-literate users
Kaushik Ghosh, Tapan S. Parikh, Apala Lahiri Chavan · 2003
In this paper, we describe the design process, results, and general observations obtained in designing a user interface for managing community-based micro-finance institutions in rural India. The primary users studied were semi-literate village women. We discuss our contextual study observations and conclude by presenting a grounded design approach that best leverages the existing learning patterns of the users.