Opportunities for VoIP application integration services
Thomas J. McMahon, Markus Hofmann, Volker Hilt · Bell Labs Technical Journal · 2005
Service providers and enterprises expect voice over Internet Protocol (VoIP)to enable third-party application development, allowing them to mix-and-match best-of-breed applications from multiple vendors. By taking advantage of applicable techniques employed for Web-based services, service broker functionality deployed in the network will provide a framework for specifying VoIP application interaction rules. However, each unique VoIP deployment will require development of a complex, customized, domain-specific set of interaction rules for the service brokers. The complexity of VoIP application interaction rule development in a multi-vendor environment will provide Lucent with an opportunity to sell application integration services to enterprises and service providers.