Dynamic metamodelling in capacity planning
E.J. Stahlman, Jeffery K. Cochran · International Journal of Production Research · 1998
Traditional capacity planning modelling techniques focus on the steady-state behaviour of a system. This is because transient behaviour complicates the problem, both conceptually and analytically, and solutions tend to be time consuming. Nevertheless, the transient behaviour of a system is often of equal consequence to that of the steady-state behaviour and requires methods for characterization. Further, today's increasingly powerful personal computers allow complex, dynamic behaviours to be modelled in a timely manner. This paper presents a model for incorporating dynamic behaviour into capacity planning. The model is demonstrated through a case study of a telephone order entry system.