Knowledge management: problems, promises, realities, and challenges
Gerhard Fischer, J. Otswald · IEEE Intelligent Systems · 2001
This article explores the implications of a design perspective for knowledge management (KM). We examine the major problems which our approach must address, the promises it offers, the realities we have explored in our work and the continuing challenges. The authors' KM approach assumes that knowledge is not a commodity but that it is collaboratively designed and constructed.