Quality Concerns of Web Design Process

Dahai Liu, Ibraheem S. Tarawneh, Ram R. Bishu · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · 2000

This paper discusses the issues pertaining to web quality. The web quality is defined in terms of the design process of the web sites as well as the presented information. Within each term a set of criteria was developed that affect the web quality. These sets of criteria are applicable for both web page design guidelines and web page evaluation and improvements. A simple quantitative evaluation model was given using these criteria, the model is based on the AHP methodology.

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