A knowledge exchange architecture for collaborative human-computer communication
David P. Hale, J.E. Hurd, G.M. Kasper · IEEE Transactions on Systems Man and Cybernetics · 1991
Based on accepted reference models of human and computer communication, a combined human-computer communication architecture is developed for exchanging knowledge. The architecture explicitly recognizes and prescribes a set of syntactic and semantic content functions needed to exchange knowledge for the achievement of collaborative problem solving. The functional components of this architecture are presented, and its potential for the development of more effective human-computer interaction is examined.>