Update on software quality of IBM System/370 products: a case study
F.H. Skidmore · 2003
The software quality goal at IBM, i.e., to produce zero-defect code, is discussed. An overview is presented of the software development process at IBM and how quality is viewed and measured. The five key elements that combine to achieve the quality target are phase management, defect removal/prevention, testing procedures, maintenance, and process management.>