Methodologies for using Social Media Collaborative Work systems
Bazil Stanley Solomon, David A. Duce, Rachel Harrison · 2011
This paper proposes a new categorization of Social Media Collaborative Work (SMCW) systems and discusses methodologies for the use of SMCW systems. Popular Social Media systems such as Facebook, Wikipedia, Skype and Twitter can be seen as an evolution of systems for Computer Supported Cooperative Work. We are witnessing a renaissance in collaborative work that may overcome the many limitations of Computer Supported Cooperative Work. Furthermore large scale Social Media interactions provide an example of human self-motivation to accomplish collaborative work. System users are keen to adopt such technology, but we currently lack methodologies for using Social Media for Collaborative Work. We are conducting empirical studies to identify, determine, evaluate and develop such methodologies. In this paper we propose a categorization of Social Media for Collaborative Work and discuss requirements for Collaborative Work systems.