Techniques for mining the design of e-government services to enhance end-user experience
Yiannis Panagis, Evangelos Sakkopoulos, Athanasios Tsakalidis, Giannis E. Tzimas, Spiros Sirmakessis, Miltiadis Demetrios Lytras · International Journal of Electronic Democracy · 2008
The World Wide Web solutions are increasingly endorsed by several levels of government in order to deliver all kinds of the so-called e-government services.To face the complexity of joint design and development procedures, it is imperative to adopt a web modelling language such as the WebML.In this work, we propose a methodology that enhances the ability to detect, during the early development stages, similar design snippets that perform the same functionalities.Additionally, a methodology to infer frequent constructs at the design level, when applied to similar e-government services, can lead to safe conclusions as for when a specific construct constitutes a design pattern.Finally, we illustrate a validation scenario.