Making customer-centered design work for teams
Karen Holtzblatt, Hugh R. Beyer · Communications of the ACM · 1993
article Free Access Share on Making customer-centered design work for teams Authors: Karen Holtzblatt InContext Enterprises, Inc., Sudbury, MA InContext Enterprises, Inc., Sudbury, MAView Profile , Hugh Beyer InContext Enterprises, Inc., Sudbury, MA InContext Enterprises, Inc., Sudbury, MAView Profile Authors Info & Claims Communications of the ACMVolume 36Issue 10Oct. 1993 pp 92–103https://doi.org/10.1145/163430.164050Published:01 October 1993Publication History 118citation4,554DownloadsMetricsTotal Citations118Total Downloads4,554Last 12 Months307Last 6 weeks135 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my Alerts New Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteeReaderPDF