Beyond current user research
Judith A. Ramey, Elisabeth Cuddihy, Zhiwei Guan, Stephanie Rosenbaum, Emma Rose · 2007
With the rapid diversification of computing technologies, user researchers often encounter new applications, new users and scenarios of use, and even new design processes that require new research approaches. (For instance, how do you assess the usability of a roving, multi-user, activity-based system? Or how do you assess a device intended to support a social network?) In this workshop we will examine case studies from user researchers who have modified a classic user research technique or created a new technique to meet the exigencies of such challenges. The workshop is organized around three aspects of methods design: the impetus for creating the new or modified method, the challenges of implementing the method, and the impact of the innovation on the design or design process.