Moving tasks at the center of the development, execution and evaluation process
Fabio Paternò · ACM SIGCHI Bulletin · 1996
This paper shows how the concept of user task can be used to drive various phases of the design process. The basic idea is to create a direct correspondence between user tasks and the software components needed to perform them. This leads to such results as the design of functionalities which are easier to use, task-oriented help, and the evaluation of users sessions with respect to their tasks.