HCI interventions with nonprofit organizations
Vicki Moulder, Lorna Boschman, Ron Wakkary, William Odom, Stacey Kuznetsov · 2014
Thirty HCI practitioners participated in a CHI 2011 workshop [7], intending to directly engage with the processes, goals, and challenges of six Vancouver area nonprofit organizations. Analysis of the workshop documentation allowed us to track instances of reciprocal interaction between stakeholders. Findings revealed that various design tactics were productive in enabling collaborators to improve their focus on addressing key challenges in the 2-day workshop. This case study contributes new knowledge -- tactics to conduct and evaluate HCI Design Interventions with nonprofits, as well as helping to expand the emerging intersection of political computing and human-computer interaction.