Understanding of ISO 9000 Standards through Recursive Object Modeling (ROM)
Rodica V. Pop · Spectrum Research Repository (Concordia University) · 2011
Understanding of ISO 9000 Standards through Recursive Object Modeling (ROM)Rodica V. Pop The use of a quality management system (QMS) is one of the key factors for business success.The implementation of a QMS includes understanding the quality requirements entailed by the undertaking, improvement and the control of the quality.A good quality management system can be realized through well-defined methodologies such as ISO 9000, TQM, Six-Sigma, etc.The ISO 9000 standard is one of the most widely recognized generic international standards for quality management systems, providing guidelines that increase business efficiency and customer satisfaction.The successful implementation of ISO standards requires a clear and accurate understanding of the purpose, objectives, and requirements of these standards.Such an implementation leads to the comprehension of I would like to express my sincerest gratitude to my supervisor, Dr. Yong Zeng, for his advices, ideas, guidance, extraordinary support, understanding, and patience.I am grateful to have the opportunity to be his student and to have a chance to learn from him.I truly believe that what I learn from now will open many new opportunities to me in the future at professional level as well as at personal level.Dr.