Building effective question answering characters
Anton Leuski, Ronakkumar Patel, David R. Traum, Brandon Kennedy · 2006
In this paper, we describe methods for building and evaluation of limited domain question-answering characters. Several classification techniques are tested, including text classification using support vector machines, language-model based retrieval, and cross-language information retrieval techniques, with the latter having the highest success rate. We also evaluated the effect of speech recognition errors on performance with users, finding that retrieval is robust until recognition reaches over 50% WER.