Process knowledge management with traceability
Balasubramaniam Ramesh · IEEE Software · 2002
Knowledge management involves the collection, assimilation, and use of the explicit and tacit knowledge spread throughout an organization. In software engineering, process knowledge is any explicit or tacit knowledge about the activities, steps, and procedures involved in creating software solutions. As the glue that links fragmented sources of knowledge, traceability helps create, store, retrieve, transfer, and apply process knowledge in software development organizations. Drawing from a large empirical study, the author presents examples of traceability's role in facilitating critical knowledge management processes.