QUALITY-BIASED RETRIEVAL IN ONLINE FORUMS
Ameer Tawfik Albaham, Naomie Binti Salim · 2012
This paper presents an ongoing research in utilizing content quality to enhance thread and post retrieval tasks in support oriented forums. First, we adapt the established information quality approach as a theoretical way to understand quality. Then, we outline research areas that help in quantifying quality. Lastly, we propose to use learning to rank method to weight quality parameters while ranking.