A Proposal for a Life Cycle Model for Electronic Service Markets
Sebastian Hudert, Stefan König, Torsten Eymann · 2011
Researchers and industry envision the next generation Internet to be a global, socio-technical information infrastructure, where humans as well as software agents continuously interact to trade electronic services, forming a digital economy of its own. For an economically successful participation in the IoS a dedicated management approach for electronic services is needed. In this paper we present a proposal for such a service-centric life cycle model acting as a conceptual basis for (automated) service management at both, build and run time. It is used in a second step to define a comprehensive spiral model of service development and usage for electronic service markets. A real-world business case is finally used to demonstrate the benefits of our approach.