A cognitive schema approach to diagnose intuitiveness
Sandrine Fischer, Makoto Itoh, Toshiyuki Inagaki · 2009
Intuitive use is met when prior knowledge is transferred to new task environments. The empirical fact that transfer relies on schemas led us to diagnose intuitiveness based on schema induction. Two cognitive tasks were designed to make novice users perceive versus induce all the states of a prototype onboard computer. Subsequent interaction performances with the system validated the induction effect of the procedure and its interaction with familiarity, known as a primary factor of intuitive use. Implications for the diagnosis and the design of intuitive interfaces are discussed.