Reengineering the requirements process for executive support system development using an electronic meeting system
Emery · 1994
The gathering of requirements for the development of executive support systems and computerized patient records has proven to be a time-consuming and challenging process. This paper presents an example of practice involving the end users and their support team, in a technology-assisted process of requirements determination. The participants utilized an electronic meeting system with a process designed to collect system requirements in a group setting. Three institutions participated in the testing and validation of this process. A panel of experienced executive support system implementers reviewed the process and findings for effectiveness relative to previous experience. Subsequently, the technology and process has been expanded to successfully collect the general requirements for a computer-based patient record system for one of the sites.>