WEGOV ANALYSIS TOOLS TO CONNECT POLICY MAKERS WITH CITIZENS ONLINE

Timo Wandhöfer, Catherine van Eeckhaute, Stephen Taylor, Miriam Fernández · ePrints Soton (University of Southampton) · 2012

WeGov 1 is an online-accessible toolbox for policy makers that provide tools and techniques to engage with citizens on well-established social networking sites (abr.SNS).It provides three broad categories of functions, enabling the policy maker to search for discussions, topics and opinions from different SNS; analyse and summarize these discussions to determine the themes and important posts; and finally to help them inject information into the SNS.The different analysis components allow users and posts to be identified with respect to a particular topic.The topics and opinions analysis identify groups of words that represent the topics within a discussion.The prediction of user activity shows posts that are going to generate more attention and the modelling of user behaviour analysis classifies users according to their behaviour and interactions within the SNS.

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