Co-realisation: towards a principled synthesis of ethnomethodology and participatory design
Mark Hartswood, Rob Procter, Roger Slack, Alex Voß, Monika Büscher, Mark Rouncefield, Philippe Rouchy · Journal of the Association for Information Systems · 2002
This paper calls for a re-specification of IT systems design and development practice as corealisation. Co-realisation is an orientation to technology production that develops out of a principled synthesis of ethnomethodology and participatory design. It moves the locus of design and development activities into workplace settings where technologies will be used. Through examples drawn from case studies of IT projects, we show how co-realisation, with its stress on design-in-use and the longitudinal involvement by IT professionals in the ‘lived work’ of users, helps to create uniquely adequate, accountable solutions to the problems of IT-organisational integration.