An Application of Heuristic Techniques for Evaluation of Collaborative System Interfaces
Stephanie D. Swindler, Christian E. Randall, G.S. Beisner · 2006
This paper examines issues related to humancentered design of computer-supported collaborative work (CSCW) systems. Techniques for assessing the usability of collaborative systems are addressed, with emphasis on a heuristic approach to evaluate a CSCW system. Specifically, limitations encountered during the project and recommendations for both the CSCW system and the heuristic evaluation are discussed.