Modelling and detecting decisions in multi-party dialogue
Raquel Fernández, Matthew Frampton, Patrick Ehlen, Matthew Purver, Stanley Peters · 2008
We describe a process for automatically detecting decision-making sub-dialogues in transcripts of multi-party, human-human meetings. Extending our previous work on action item identification, we propose a structured approach that takes into account the different roles utterances play in the decision-making process. We show that this structured approach outperforms the accuracy achieved by existing decision detection systems based on flat annotations, while enabling the extraction of more fine-grained information that can be used for summarization and reporting.