Software maintenance training: Transition experiences
Thomas M. Pigoski, C.S. Looney · 2002
When large software systems make the transition from a developer to a separate maintenance organization, system-specific software maintenance training becomes an issue. However, in most cases the maintenance organization is left with the problem of training its people to perform maintenance on the new system. This paper addresses the training issue, discusses how one maintenance organization attacked the problem, and provides lessons learned.>