IT Tools for Knowledge Management: A Study of the Current Situation
Ruth Cobos, José Antonio Esquivel Guerrero, Xavier Alamán · 2002
In this document we describe a classification for systems of knowledge management based on two technical features we consider fundamental: the support the system gives to collaborative work and the focus it has on providing a structure for the knowledge it manages. We use this classification to make an analysis of what are, in our opinion, the most interesting knowledge management systems, both in terms of systems already commercially available and those under development in research projects. In this analysis we have included what we call Knowledge Management Integrated Systems, which fulfil the two characteristics on which our classification is based, with the aim of establishing a technical benchmark for these systems.