Understanding affective interaction: Emotion, engagement, and internet videos
Shaowen Bardzell, Jeffrey Bardzell, Tyler Pace · 2009
As interest in experience and affect in HCI continues to grow, particularly with regard to social media and Web 2.0 technologies, research on techniques for evaluating user engagement is needed. This paper presents a study of popular Internet videos involving a mixed method approach to user engagement. Instruments included physiological measures, emotional self-report measures, and personally expressive techniques, such as open-ended prose reviews. Using triangulation to interpret the results, we express relationships among perceived emotion, experienced emotion, video preference, and contextual factors.