Comprehensive User Evaluation of Adaptive Graphical User Interfaces
Leah Findlater, Joanna McGrenere · 2008
Adaptive graphical user interfaces have the potential to improve the user’s experience by personalizing the interface to better suit his or her needs. However, evaluations have yielded conflicting results: some studies show that adaptive menus and toolbars are faster or preferred in comparison to static counterparts [6,8], while others show the opposite [3,10,11]. We propose an evaluation approach that should allow for more comprehensive comparison of adaptive interfaces by: (1) reporting on and isolating factors such as accuracy, stability and predictability that may contribute to the user’s experience, and (2) measuring the user’s awareness of advanced features, in addition to performance and user satisfaction.