In search of usable security: five lessons from the field
Dirk Balfanz, Glenn Durfee, Diana K. Smetters, Rebecca E. Grinter · IEEE Security & Privacy · 2004
A new system reduces the time to enroll in a secure wireless network by two orders of magnitude, and it also gets high marks for usability and user satisfaction. This article provides a real-world example revealing five general lessons for usable, secure system design.