TRUST IN CO-SOURCED SOFTWARE DEVELOPMENT
Bjarne Rerup Schlichter, John Stouby Persson · VBN Forskningsportal (Aalborg Universitet) · 2014
*) The authors contributed equally to the paper Software development projects are increasingly geographical distributed with offshoring. Co-sourcing is a highly integrative and cohesive approach, seen successful, to software development offshoring. However, research of how dynamic aspects of trust are shaped in co-sourcing activities is limited. We present a case study of how the co-sourcing relationship between a certified CMMI-level 5 Danish software company and an offshoring supplier can be conceptualized as an Abstract System. An Abstract System is a dis-embedded social system (such as banking) that is trusted despite lack of detailed understanding or personal trust relations. The paper suggest how certain work practices Systems, especially dis- and re-embedding mechanisms.