Goal formulation based on communicative principles
Kristiina Jokinen · 1996
The paper presents the Constructive Dialogue Model as a new approach to formulate system goals in intelligent dialogue systems. The departure point is in general communicative principles which constrain cooperative and coherent communication. Dialogue participants are engaged in a cooperative task whereby a model of the joint purpose is constructed. Contributions are planned as reactions to the changing context, and no dialogue grammar is needed. Also speech act classification is abandoned, in favour of contextual reasoning and rationality considerations.