A taxonomy for developing high impact formative usability evaluation methods
Deborah Hix, H. Rex Hartson, Jakob Nielsen · ACM SIGCHI Bulletin · 1994
On Sunday, 24 April 1994, at the CHI'94 Conference in Boston, a workshop was held to begin development of a taxonomy for producing high impact formative usability evaluation methods. Numerous methods are emerging for formative usability evaluation, including heuristic evaluation, iterative refinement, and other approaches to usability engineering. But these methods have well-known limitations. Many are applicable only to a narrow range of interface types and have not been tried on innovative, non-routine interfaces. Almost all methods are time consuming and personnel intensive.