Document quality indicators: A framework for assessing documentation adequacy
James D. Arthur, Kelsey E. Stevens · Journal of Software Maintenance Research and Practice · 1992
Abstract This paper presents the results of an ongoing investigation that focuses on assessing the adequacy of project documentation through an identified taxonomic structure relating numerous documentation characteristics. Previous research in this area has been limited to the study of isolated characteristics of documentation and English prose, without considering the collective contributions of such characteristics. The research described in this paper takes those characteristics, adds others, and establishes a well‐defined approach to assessing the ‘adequacy’ of software documentation. The identification of document quality indicators (DQIs) provide the basis for the assessment procedure. DQIs are hierarchically defined in terms of document qualities, factors that refine qualities and quantifiers that provide for the measurement of factors.