The cost of non-compliance
Elinor M. Madigan, Corey Petrulich, Kelly Motuk · 2004
Employees are the greatest threat to an organization's security. Their non-compliance with security policies not only threatens the integrity of the system, it also costs the organization a significant amount of money due to the loss of information or the man-hours spent fixing problems that the user causes. This paper looks at the man-hour cost due to non-compliance at a branch of a large university. We identified what constituted non-compliance and then had the IT staff track the number of hours they spent addressing these problems over a 13-month period. This paper also covers what actions and tools the IT department is using to combat the problem of user non-compliance.