Research on objective orientation of e-government system
Lifang Peng, Ying Chen · 2005
Based on E-government construction orientation, a new viewpoint is put forward in this paper that E-government is a government management mode reformation and the service objectives of E-government are enterprises and the public; therefore, Customer Relationship Management (CRM) system --objective system of enterprises informazation should be adopted in E-government construction. However, since the government is a special organization, CRM of E-government should focus on enterprises and the public.