Integrating natural language generation and hypertext to produce dynamic documents
Robert Dale, Jon Oberlander, Maria Milosavljevic, Alistair Knott · Interacting with Computers · 1998
We discuss a task requiring the coherent presentation of heterogeneous information about objects recorded in electronic catalogues. We consider the advantages of combining hypermedia delivery with natural language generation technology, so as to allow us to view a session with such a system as a coherent conversation or dialogue. We describe two prototype systems we have built which make use of these combined techniques, and focus on those aspects of the systems which attempt to provide coherence. Although the techniques themselves are not novel, their combination is relatively recent, and promises to help forge useful tools for accomplishing our specific information retrieval task.