Including a user interface management system (UIMS) in the performance relationship model
James E. Trumbly, Kirk P. Arnett · ACM SIGCHI Bulletin · 1989
Improvement of the human computer interface (HCI) is receiving increasing attention as a panacea for many information systems problems; particularly end-user performance. Several experimental research efforts have made significant contributions toward increasing user performance, and vendor implementation of early research findings into commerical applications software have apparently enhanced user satisfaction. This manuscript proposes a model designed to serve as a framework for HCI research efforts, thereby providing a unified structure for the collection and examination of variables utilized in such efforts. The empirical research supporting this model is also highlighted. The performance relationship model is capable of including the concept of a user interface management system (UIMS) very easily.