The effects of limited grammar on interactive natural language
James Hendler, Paul Roller Michaelis · 1983
What is the best way for novice users to interact with computers? Three alternatives that are generally offered are: menu selection, query languages, and natural language. In menu selection, the user chooses from a set of preprogrammed options by entering an associated key. This technique has the advantage of placing a minimal parsing burden on the computer. However, for certain applications, such as conversational interaction, menu systems are inadequate because they severely limit the strategies available to the user.