Hands-free human-machine interaction with voice
B.-H. Juang · The Journal of the Acoustical Society of America · 2004
Voice is natural communication interface between a human and a machine. The machine, when placed in today’s communication networks, may be configured to provide automation to save substantial operating cost, as demonstrated in AT&T’s VRCP (Voice Recognition Call Processing), or to facilitate intelligent services, such as virtual personal assistants, to enhance individual productivity. These intelligent services often need to be accessible anytime, anywhere (e.g., in cars when the user is in a hands-busy-eyes-busy situation or during meetings where constantly talking to a microphone is either undersirable or impossible), and thus call for advanced signal processing and automatic speech recognition techniques which support what we call ‘‘hands-free’’ human-machine communication. These techniques entail a broad spectrum of technical ideas, ranging from use of directional microphones and acoustic echo cancellatiion to robust speech recognition. In this talk, we highlight a number of key techniques that were developed for hands-free human-machine communication in the mid-1990s after Bell Labs became a unit of Lucent Technologies. A video clip will be played to demonstrate the accomplishement.