Do Emergency Text Messaging Systems Put Students in More Danger
John Bambenek, Agnieszka Klus · The EDUCAUSE quarterly/EDUCAUSE quarterly · 2008
© 2008 John Bambenek and Agnieszka Klus Cell phones have become prevalent on college campuses. Most students use them as their primary phone to avoid changing phone service every year or dealing with university–based long-distance charges. In the wake of recent college shootings and threats of violence on campus, administrators have begun to deploy cell phone solutions to send emergency messages to students. Many believe that emergency text messaging systems will minimize the damage (specifically loss of life or injuries) in an emergency situation, including natural disasters. Despite the speed with which such systems are being deployed (some even mandated by law), little attention has been given to the efficacy and implications of such technologies. Crisis communication services must demonstrate several characteristics to meet the requirements for emergency operation: