Structuring information with mental models
Ishantha Lokuge, Stephen A. Gilbert, Whitman Richards · 1996
We present a new systematic method of structuring infor mation using mental models.This method can be used both to evaluate the efficiency of an information structure and to build user-centered information structures.In this paper we present the method using Boston tourist attractions as an example domain.We describe several interfaces that take advantage of our mental models with an activation spread ing network.Multidimensional Scaling and Trajectory Mapping are used to build our mental models.Because of the robustness of the technique, it is easy to compare indi vidual difference in mental models and to customize inter faces for individual models.