User Modelling for Intent Prediction in Information Analysis
Eugene Santos, Hien Phuong Nhat Nguyen, Qunhua Zhao, Hua Wang · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · 2003
User modelling is a key element in successfully assisting intelligence analysts who must gather information and make decisions without being overloaded by the massive amounts of data available on a daily basis most of which are irrelevant. Furthermore, with user modelling, we can predict the goals and intentions of the analyst in order to better serve their information seeking tasks by providing better re-organization and presentation of data as well as pro-actively retrieve novel and relevant information as it arises. Our goal is to provide a dynamic user model of an analyst and work with him as he goes about his daily tasks.