Developing a Usability Study for Mexican Government Sites
Mario Alberto Moreno Rocha, Carlos Alberto Martínez Sandoval, J. Salvador Aguilar Bautista, Heriberto López Ramírez · 2014
It is common to hear of commercial projects in which usability and UX are elemental and basic part in the development of new high-tech products or for those wishing to break into new markets. However, in the development of Mexican government web sites or services this is not the case. In those, the needs of the end user, their particular characteristics and technological skills are simply not taken into consideration.