Planning and information foraging theories and their value to the novice technical communicator
Lyn F. Gattis · 2002
Two complementary cognitive theories help to explain how novice technical communicators learn effective search methods: information foraging theory, a model of information-seeking behavior that combines human-computer interaction with anthropological constructs; and strategic planning theory, a communication model of how humans plan and achieve social goals. The paper includes an extended example of how a new technical communicator might learn to use both models on the job.