Incorporating issues of fairness into development of a multi-agent negotiation support system
John Zeleznikow, Brooke Abrahams · 2009
One of the major concerns raised by people using Negotiation Support Systems is about the fairness of the process. Individuals undertake negotiation to derive better outcomes than could be obtained from conflict and litigation. Thus they often engage in interest based negotiation. But interest based negotiation focuses upon the interests of disputants rather than upon objective measures of fairness or justice.