Total Quality Management of the Product Risk Assessment Process
Michael A. Jayjock, Kevin H. Reinert, Harvey E. Scribner, Shirl Boyce, Halcolm Ellis, Clay B. Frederick, Rachel Larkin, W. T. Lynch, Kathleen V. Maher, Ernest D. Weiler · American Industrial Hygiene Association Journal · 1997
The object of this effort was to organize and manage product risk assessment as a consistent and scientifically based process in which the specific elements, the relationship with clients, and the boundaries of the procedure were analyzed and defined. Specific guidance and tools are rendered with a flowchart for the process, an uncertainty matrix, a precision caveat, a risk assessment contract form, and a risk assessment questionnaire for customer feedback.