Measuring user experience of a potential shipment tracking application
Nova Eka Diana, Ocky Aditia Saputra · 2015
The existence of an application for monitoring the current position of product shipment can build user trust for the agency. Here, we have an application which simulates the status of travelling position. We assume that this application can be applied in shipment tracking problem. User experience describes the significance of the application on the end-user. Additional questionnaire items were given to participants for examining the merit of current application with shipment position monitoring. User Experience Questionnaire (UEQ) is employed to support a quick assessment of user experience for the product. Cronbach's Alpha value was measured to see the consistency of items of the scales and the relevancy of questionnaire items to the context.