Performance assessment metrics for software testers
Tanjila Kanij, Robert Merkel, John Grundy · 2012
Abstract—The reliability of delivered software depends on the performance of the individuals responsible for testing it. However, there are currently no standard methods for assessing the performance of software testers, nor even agreement on im-portant assessment criteria. A literature review reveals several different human-centric factors that have been suggested as important. However, the relative importance of these factors is unknown. This paper reports the results of a survey of professional testers indicating their views on the importance of a number of proposed factors. Their views, we believe, will be important in designing a more formal and widely acceptable performance assessment method for software testers. Keywords-performance, testing, survey, bug count I.