The documentation of quality engineering
Ashley H. Williams · 2004
This paper examines how documentation is used to create "quality" engineering processes in software development, focusing on recent industry trends of adopting use case driven software engineering models, to investigate a phenomenon that in this paper I call "genre dumping." The paper aims to address questions about how software development methods change under a use-case driven model. For example, is it really that easy to adopt the use case methodology? The paper draws from a 24-month case study of a small cross-disciplinary team of software designers, developers, testers, and managers who are helping build a large in-house application for a multinational financial services corporation called "Financial Capital" (pseudonym). This project was selected for study because a use case driven model was being applied to explicitly change software engineering practices: use cases were newly adopted and thus unfamiliar to those involved in the software development project.