Test, Revise, Retest
Candice Benjes, Janis F. Brown · Internet Reference Services Quarterly · 2000
Usability is a field that has drawn considerable attention in recentyears, particularly in the area of the World Wide Web. Usability asks, “Can someone use this product without it being more trouble than it is worth?” This article describes a usability study of the library Web site at the University of Southern California, Norris Medical Library.